PATHAN KHAN
Office Manager at KL University, Digital Marking Professional, Search Engine Optimizer, Content Writer, Web Site Designer Graohica Designer, Data Analzer, IT Consultant
about me
A focused professional over 19 years of rich experience in Office Management, Educational Counseling, retail Operations, Business Development, Information technology management, HR Management, Administration, Sales, Marketing, Merchandising, Supply Chain Mgmt, Inventory Control, Revenue Growth, Customer Service, Vendor Mgmt, Competition Analysis & Events Mgmt & so on with an aim to increase customer footfall & ensure compliance to set quality/service standards. A keen strategist with expertise in administering operations with key focus on top-line & bottom-line profitability by ensuring optimal utilization of resources. Proficiency in administering IT & retail stores with involvement sales & business development operations and attaining the pre-designated business targets.CORE COMPETENCIES : Office Management, Educational Counseling, IT Management (Desktop, Laptop, Server support, Networking, Virtualization, cloud computing, website designing, application management, database management, IoT ), Business strategy, Sales Forecasting / MIS Reports, Stakeholder management, Epidemiology, Data sets, Market Research, Market Analytics, Restaurants Business Operations, Sales & Marketing, Accounting & Controlling, Business Development, Auditing / Stock Inventory, Strategic Planning, Client Relationship Management, Liaising & Coordination, Inventory Management, Vendor Management, HR Management, Recruitment & Training, Guest & People Management, Quality & Safety Compliance, Cost & Budgeting, Guest / Customer Service, Planning & Organizing
skill
Content Writing / Copy Writing
HR Management
Office Administration
Digital Marketing (SEO, Social Media, Email)
Data Analysis & Data Analytics
IT management
Web Development (WordPress, PHP, Python)
Language
English
hobby
music
MOVIE
writing
football
education
university degree
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2014
university of honours
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2017
university master
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2020
experience
2022- Working
Office Manager - KL UNIVERSITY
Oversee classroom operations to ensure adherence to schedules, faculty attendance, and student engagement. Manage administrative tasks, including record-keeping, organizing office procedures, coordinating repairs, and maintaining a well-functioning environment. Coordinate skilling events, extracurricular activities, and student counseling, tracking progress through CRM/ERP systems.Inspect hostels for safety, hygiene, and standards, preparing audit reports for NAAC accreditation. Analyze student attendance, detention, and fee data, generating reports for leadership and finance teams.Collaborate with departments to streamline processes, maintain accreditation compliance, and drive continuous improvement. Manage office policies, vendor contracts, budgets, and IT infrastructure, ensuring efficient administrative and academic operations.
April 2021- May 2022
The Destiny- Education Consultancy
Guide students for higher education in the USA, UK, and Ireland by providing expert counseling, handling queries, and assisting with applications, visas, and documentation. Inform on courses, universities, and career options based on their profile. Maintain records while converting leads into successful enrollments through personalized guidance and support.
Jan 2018 - March 2021
as Information Technology Officer & HR Manager at PHARMA RESEARCH
Information Technology OfficerManaged regional and corporate IT operations, resolving technical issues related to IT hardware, software, and helpdesk management. Oversaw installation, maintenance, and troubleshooting of LAN/WAN, routers, switches, and Windows Server 2012 R2, including Active Directory, DNS, and DHCP configuration. Designed and updated corporate websites and implemented web-based LMS, classifieds, and email marketing projects. Conducted email campaigns, analyzed performance metrics, and managed PHP/MySQL databases. Administered virtualization environments using VMware ESX and VI Client.HR ManagerLed talent acquisition, retention, and policy implementation. Conducted audits, training, and KPI evaluations. Managed payroll systems, compliance with statutory regulations, and licensing renewals. Enhanced team performance through training and streamlined departmental operations.
Aug 2013 - Dec 2017
Digital Marketing Manager - PHARMA RESEARCH
Digital Marketing ManagerDeveloped comprehensive digital marketing strategies by analyzing economic trends, customer needs, and competitive landscapes. Created diverse content types, including articles, blogs, website copy, and social media posts, while tailoring tone and style for various audiences and platforms. Managed web, SEO/SEM, email, and social media campaigns, optimizing performance through data-driven insights.Designed and maintained social media presence, collaborated on landing pages, and enhanced user experience. Utilized SEO tools like Google and Bing Analytics, achieving a 25% increase in email open rates and an 18% rise in click-through rates. Trained and led teams, driving a 30% boost in brand awareness and 20% revenue growth.
Nov 2011 to July 2013
Regional Business Development Manager - ATOM CONSULTANCY SERVICES
Business Development and Project Management LeadLed design, marketing, and business generation for products such as data centers, servers, virtualization, voice networks, and video conferencing solutions from brands like Cisco and Polycom. Engaged with clients to analyze requirements, deliver tailored technical solutions, and support pre-sales activities through proposals, POCs, and presentations.Managed end-to-end project execution, including budgeting, cost estimation, material procurement, and vendor development, ensuring timely delivery and high-quality standards. Negotiated AMCs, system upgrades, and manpower deployment while monitoring financials and project timelines.Utilized CRM tools for lead tracking, sales forecasting, and customer interaction management. Conducted team training, monitored performance, and collaborated with stakeholders to drive strategic projects and enhance customer satisfaction.
reference
johan doe
company / job position
phone: +123 456 980
relation: brother
marinda joe
company / job position
phone: +256 456 980
relation: student
